JIGHelp Center
Settings & Account

Inviting a client or owner as a viewer

Video walkthrough for this article has not been recorded yet — the written steps above are the full guide in the meantime.

Viewer access is free and unlimited — it's built for anyone who needs to see a project without doing day-to-day work in it: an owner, a client, a lender, or anyone else who just needs visibility.

To invite someone (Office & PM)

  1. Go to Settings → Access and start a new invite.
  2. Choose Viewer as the seat type.
  3. Pick which project (or projects) they should see — nothing is pre-selected, so choose deliberately.
  4. Send the invite.

What a viewer sees (Clients & viewers)

Everything on the project, read-only — schedule, budget, photos, reports, all of it — but no editing controls anywhere. If you're removed from a project, it simply disappears from your list; there's no error, nothing to troubleshoot.

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